CS Mobile Sharpeners
Effective Date: 12/10/2019
By booking or using our mobile sharpening services, you agree to the following Terms & Conditions. Please read them carefully before proceeding.
CS Mobile Sharpeners provides mobile sharpening services for:
Kitchen knives
Scissors
Garden tools
Other approved blades as confirmed at booking
We reserve the right to refuse any item we consider unsafe, unsuitable, or beyond safe sharpening.
Appointments can be made via phone, email, or online booking.
While we aim to attend within your allocated time window, delays may occur due to traffic, weather, or unforeseen circumstances.
Please allow a one-hour window before and after your scheduled time.
If delays occur, we will notify you as soon as possible.
Payment is due upon completion of the service, unless agreed otherwise in writing.
Accepted payment methods:
Cash
EFTPOS / Card (where available)
Bank transfer
Prices are subject to change and will always be confirmed before starting work.
Cancellations or rescheduling must be made at least 48 hours in advance.
Late cancellations or no-shows may incur a call-out fee.
Our mobile sharpening service has a $70 minimum call-out fee per visit.
This covers travel, setup, and on-site service time.
If the total sharpening value is below $70, the minimum charge still applies.
For group bookings at the same address, this fee may be shared between customers.
Customers must ensure:
All tools are clean and safe to handle
Excessive rust or damaged items are disclosed before booking
Pets are secured
A safe and accessible working area is provided
While every care is taken, sharpening carries inherent risks including:
Minor steel removal
Cosmetic marks or scratches
Edge fragility due to old steel, rust, or poor metallurgy
CS Mobile Sharpeners is not responsible for damage caused by:
Pre-existing defects
Rust, cracks, chips, or poor blade quality
Misuse after sharpening
Incorrect storage or handling after service
If you are not satisfied, notify us within 7 days of your appointment.
We will inspect the issue and may offer:
Re-sharpening, or
Partial or full refund At our discretion.
We respect your privacy.
Your information is used only to provide our services and will never be sold or shared, except where legally required.
We reserve the right to update these Terms & Conditions at any time.
Continued use of our service implies acceptance of updates.